The global pet care e-commerce market size was valued at USD 20.75 billion in 2019 and is expected to grow at a compound annual growth rate (CAGR) of 11.3% from 2020 to 2027. Technological advancements coupled with rising pet adoption are primary growth drivers for this market. For instance, mobile adaptivity allows better customer experience and single-touch purchase options. Increasing internet penetration is bolstering the smartphone-using population across the world. Rising mobile adaptivity, incorporation of single touch purchase options, and user-friendly web pages have increased the popularity of e-commerce websites.
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Also, the rising consumer spending one-commerce platforms and the increase in internet druggies are fueling request growth. For case, according to theU.S. Department of Commerce, consumers spent USD601.75 billion online in 2019. likewise, 44 of the total North American population uses the internet. Promotional strategies, timely updates regarding the new products, and online deals have appreciatively impacted the request in recent times. also, there has been a significant increase in the demand for pet care products due to the stirring of pet possessors from ‘ precious power ’ to ‘ precious parenthood ’ which in turn is fueling the pet caree-commerce request growth.
COVID- 19 epidemic has impacted the request in a positive way as reported by the established assiduity players. Shifting copping
preference from regular slipup- and- mortar systems to online stores has put this request on expedited growth platforms. As per Q1 fiscal performance, WalmartU.S. eCommerce deals grew by74.0 in 2020. On the same lines,Chewy.Inc and PetMed Express,Inc. have reported incremental deals for Q1 2020. With the associated query material to the epidemic end, the request is anticipated to register major earnings over the cast period.
request actors are espousing innovative strategies to gain a competitive edge over others. individualized shopping, furnishing information material to pet’s geste
& illness, precious education content, multichannel access, and mobile apps have come an integral part of online websites in recent times.
Beast Type perceptivity
The canine member led the request and reckoned for further than47.0 share of the global profit in 2019. tykes are the most favored and popular faves around the globe as they come familiar with the geste
and feelings of their possessors veritably fluently. Also, they’re pious, intelligent, defensive in nature, and help in perfecting one’s internal and physical health. likewise, tykes help in reducing depression, encourage exercise and enhance cardiovascular health, and stress. An increase in the relinquishment rate of faves is anticipated to boost the demand for pet food, fixing products, toys, and other accessories and thereby online retail request growth in the forthcoming times.
The nimble member is anticipated to expand at the fastest CAGR from 2020 to 2027. pussycats are fairly low conservation, bear lower training as compared to other companion creatures, and cost fairly lower than tykes in the day- to- day, and veterinary care, along with being tender and tone- reliant. These factors are anticipated to propel the member growth over the cast period.
Birdcage, pen liners, food and water coliseum,etc. are in high demand for small creatures similar as catcalls. These products can be bought irrespective of public leaves, rainfall conditions, and closing times. The websites also include product reviews making it easy for the guests to compare and choose the most suitable products. All these factors are anticipated to contribute to request growth in the near future.
The rise in the relinquishment of faves worldwide is one of the factors appreciatively impacting the request growth. The convenience to choose from websites that offer a wide range of products with detailed product descriptions is fueling the growth. also, abatements on different spots and adding consumer preference to buy a product online are anticipated to propel profit growth in the forthcoming times.
Report Coverage & Deliverables
- Competitive benchmarking
- Historical data & forecasts
- Company revenue shares
- Regional opportunities
- Latest trends & dynamics

Product Insights
The pet food segment accounted for the largest revenue share of around 40.0% in 2019 owing to high awareness regarding the diverse range of pet food and their nutritional status among owners. The availability of a wide range of products, user-friendly web pages, and superior quality food has made online buying more convenient.
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Increasing pet-human bond has increased the rise of pet grooming products such as shampoos and conditioners which are required for the basic hygiene of the pets. In addition, purchasing pet medicines and medicated products online has increased due to the high prevalence of diseases amongst pets. The product-wise catalog list along with discounted prices of various brands is available on the internet which has reduced the effort and the time required. These factors have added significant growth to the e-commerce market.
Regional Insights
North America dominated the market for pet care e-commerce with a revenue share of over 37.50% in 2019. The region is followed by Europe, due to the increase in the number of companion animal adoptions, well-established e-commerce industry, awareness regarding pet healthcare, and an increase in online orders.
Key contributing factors attributed to the dominance are increasing awareness about good veterinary health and the growing number of pet owners. In addition, the increasing government animal healthcare organizations and the rising initiatives to spread awareness for pet health are boosting the market investment by the manufacturers.
Asia Pacific market is expected to showcase lucrative growth over the forecast period. Factors such as higher adoption of companion animals and increasing disposable income have promoted the market regional growth. In addition, growing awareness and increased mobile adaptivity, tech-savvy owners, and a high preference for online shopping are the factors driving the market growth.
Key Companies & Market Share Insights
The market leaders are involved in strategic collaborations, regional expansions, and new product launches to sustain the competition. Established organizations and large enterprises are leaning towards online business due to lesser expenditure on communication and infrastructure. For instance, in 2017, PetSmart launched acquired Chewy.com which operates as an independent subsidiary to enter into the online retailing space. Furthermore, owing to the ongoing crisis of the COVID-19 pandemic, consumers’ inclination towards online shopping is increasing as the shops are closed. Major markets in countries such as the U.S., India, China, and Italy are severely affected due to the virus outbreak. Some of the prominent players in the pet care e-commerce market include:
- PetSmart Inc.
- Amazon.com
- Chewy.com
- Walmart
- Groomers Delight
- Petco Animal Supplies Inc.
- PETstock
- PetMed Express, Inc.
- BarkBox
- TABcom LLC
- PetFlow
- Dover Saddlery
- Nestle
Pet Care E-commerce Market Report Scope
Report Attribute | Details |
The market size value in 2020 | USD 25.94 Billion |
Revenue forecast in 2027 | USD 54.95 Billion |
Growth Rate | CAGR of 11.3% from 2020 to 2027 |
Base year for estimation | 2019 |
Actual estimates/Historical data | 2016 – 2018 |
Forecast period | 2020 – 2027 |
Quantitative units | Revenue in USD Million & CAGR from 2020 to 2027 |
Report coverage | Revenue forecast, company share, competitive landscape, growth factors and trends |
Segments covered | Product, animal type, region |
Regional scope | North America; Europe; Asia Pacific; Latin America; Middle East & Africa |
Country Scope | U.S.; Canada; U.K.; Germany; France; Italy; Spain; Russia; Japan; China; India; Australia; South Korea; Brazil; Mexico; Argentina; South Africa; Saudi Arabia; UAE |
Key companies profiled | Amazon.com; Chewy.com; PETstock. BarkBox; PetSmart Inc.; Walmart; PetMed Express, Inc.; Petco Animal Supplies, Inc.; TABcom LLC; Nestle; PetFlow |
Customization scope | Free report customization (equivalent up to 8 analysts’ working days) with purchase. Addition or alteration to country, regional & segment scope. |
Pricing and purchase options | Avail customized purchase options to meet your exact research needs. Explore purchase options |
Segments Covered in the Report
This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2016 to 2027. For the purpose of this study, Grand View Research has segmented the global pet care e-commerce market report on the basis of product, animal type, and region:
- Animal Type Outlook (Revenue, USD Million, 2016 – 2027)
- Canine
- Feline
- Others
- Product Outlook (Revenue, USD Million, 2016 – 2027)
- Pet Grooming Products
- Pet Food
- Medications (OTC/Supplies)
- Others
- Regional Outlook (Revenue, USD Million, 2016 – 2027)
- North America
- The U.S.
- Canada
- Europe
- The U.K.
- Germany
- France
- Italy
- Spain
- Russia
- Asia Pacific
- Japan
- China
- India
- South Korea
- Australia
- Latin America
- Brazil
- Mexico
- Argentina
- Middle East & Africa
- South Africa
- Saudi Arabia
- North America